{"product_id":"co-creating-digital-public-services-for-an-ageing-society-evidence","title":"Co-creating Digital Public Services for an Ageing Society - Evidence","description":"\u003cp\u003eIn this review of Co-creating Digital Public Services for an Ageing Society the author examines how involving older adults in design improves relevance and uptake of e-services. The bottom line: this book is for researchers, public administrators and designers seeking evidence-based accounts of participatory service design in the public sector. It offers three comparative co-creation projects and practical insights on why many digital public services fail to match the life worlds and use practices of older users, making it a useful reference for anyone aiming to make e-services more meaningful.\u003c\/p\u003e\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOpen access:\u003c\/strong\u003e freely available format makes the evidence and case studies easy to consult for practitioners and scholars without access barriers.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComparative case studies:\u003c\/strong\u003e three co-creation projects are described and contrasted, offering varied examples of methods and outcomes across contexts.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUser-centric focus:\u003c\/strong\u003e emphasises involvement of older adults at each stage of identification and design to increase relevance of digital public services.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTheoretical and practical balance:\u003c\/strong\u003e combines conceptual discussion with concrete examples so readers can link theory to practice in service design.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePolicy relevance:\u003c\/strong\u003e addresses public administration challenges in ageing societies, useful for planners and policy makers considering e-service adoption.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eWho It's For\u003c\/h2\u003e\n\u003cp\u003eThis book is aimed at academics in public administration, human-computer interaction researchers, service designers and local government staff who need evidence and practical approaches for co-creating digital public services with older adults. Its focus on participatory design methods makes it especially relevant for project leads seeking to increase uptake among older service users.\u003c\/p\u003e\n\u003cp\u003eThose seeking a technical manual on specific software or UX toolchains should look elsewhere, as the book concentrates on co-creation processes, comparative project evidence and implications for policy rather than step-by-step coding or commercial UX templates.\u003c\/p\u003e\n\u003ch2\u003ePros \u0026amp; Cons\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003ePros\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProvides clear case comparisons that illustrate how co-creation changes design priorities and outcomes in public services.\u003c\/li\u003e\n\u003cli\u003eAccessible open access delivery removes paywall obstacles and supports wider dissemination of findings.\u003c\/li\u003e\n\u003cli\u003eFocus on older adults brings attention to a high-need, often underrepresented user group in e-service research.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCons\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe book emphasises process and evidence over technical implementation details, so readers expecting practical coding or product templates may find it less actionable.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eSpecifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003eTitle\u003c\/td\u003e\n\u003ctd\u003eCo-creating Digital Public Services for an Ageing Society\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSubtitle\u003c\/td\u003e\n\u003ctd\u003eEvidence for User-centric Design\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAuthor\u003c\/td\u003e\n\u003ctd\u003eJuliane Jarke\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAccess\u003c\/td\u003e\n\u003ctd\u003eOpen access\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFocus\u003c\/td\u003e\n\u003ctd\u003eCo-creation of digital public services with older adults\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eContent type\u003c\/td\u003e\n\u003ctd\u003eComparative case studies and analysis\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\n\u003ch2\u003eOur Verdict\u003c\/h2\u003e\n\u003cp\u003eCo-creating Digital Public Services for an Ageing Society is a focused, evidence-driven resource for researchers and practitioners interested in participatory design for public services. Its comparative cases and policy emphasis make it good value for those aiming to improve e-service relevance and uptake among older adults, though readers seeking technical how-to guidance should supplement it with practical UX resources.\u003c\/p\u003e\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eIs this book freely available?\u003c\/strong\u003e\u003cbr\u003eYes, the book is described as open access, meaning it is available without paywall barriers.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWho authored the work?\u003c\/strong\u003e\u003cbr\u003eThe book is written by Juliane Jarke and focuses on co-creation in public services for ageing societies.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes it include practical case studies?\u003c\/strong\u003e\u003cbr\u003eYes, the book describes and compares three co-creation projects to illustrate user-centric design approaches.\u003c\/p\u003e","brand":"Juliane Jarke","offers":[{"title":"Default Title","offer_id":48227486630107,"sku":"3030528758","price":64.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0724\/1043\/1707\/files\/61h3E1uR7BL._SL1254.jpg?v=1770744780","url":"https:\/\/gearmusthave.com\/products\/co-creating-digital-public-services-for-an-ageing-society-evidence","provider":"GearMustHave","version":"1.0","type":"link"}