{"product_id":"how-organisations-measure-success-the-use-of-performance-indicators","title":"How Organisations Measure Success: The Use of Performance Indicators","description":"\u003cp\u003eIn this review of How Organisations Measure Success: The Use of Performance Indicators in Government the author presents a clear, research-driven look at how measurement shapes public services. Based on two years of field research funded by the Economic and Social Research Council, this book is for readers who want an empirically grounded study of performance indicators across government departments and public agencies. The biggest reason to read it is the detailed, firsthand reporting that explains how indicators influence decisions and behaviour in both public and private organisations.\u003c\/p\u003e\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eField research:\u003c\/strong\u003e Two years of on-the-ground investigation provide concrete examples of how organisations adopt and adapt performance indicators.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCross-sector analysis:\u003c\/strong\u003e Coverage spans government departments, public agencies and private businesses so readers see contrasts between different organisational contexts.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePolicy relevance:\u003c\/strong\u003e Findings are framed to inform policymakers and administrators pondering the trade offs of indicator use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEvidence based:\u003c\/strong\u003e The book draws directly on ESRC-funded research, strengthening the credibility of its claims and observations.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePractical insight:\u003c\/strong\u003e Case studies reveal how indicators shape staff incentives, priorities and routine decision making.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eWho It's For\u003c\/h2\u003e\n\u003cp\u003eThis book is best for public policy students, government analysts, and managers who need a thoughtful, research-led account of how performance indicators function in practice. Academics who study public administration will appreciate the methodological grounding and the comparative perspective across agencies.\u003c\/p\u003e\n\u003cp\u003eReaders seeking a quick how-to manual or a prescriptive toolkit for implementing metrics should look elsewhere; the emphasis here is explanatory and analytical rather than a step-by-step implementation guide.\u003c\/p\u003e\n\u003ch2\u003ePros \u0026amp; Cons\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003ePros\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGrounded empirical research offers specific, real-world examples that illuminate abstract debates about measurement.\u003c\/li\u003e\n\u003cli\u003eComparative scope lets readers see differences between public agencies and private businesses in their use of indicators.\u003c\/li\u003e\n\u003cli\u003ePolicy-focused discussion makes the book useful to practitioners and policymakers seeking evidence to inform decisions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCons\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe book is analytical rather than prescriptive, so it may disappoint readers wanting step-by-step guidance on implementing indicators.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eSpecifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003eTitle\u003c\/td\u003e\n\u003ctd\u003eHow Organisations Measure Success: The Use of Performance Indicators in Government\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAuthor\u003c\/td\u003e\n\u003ctd\u003eNeil Carter\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResearch basis\u003c\/td\u003e\n\u003ctd\u003eTwo years of field research\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFunding\u003c\/td\u003e\n\u003ctd\u003eEconomic and Social Research Council\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eScope\u003c\/td\u003e\n\u003ctd\u003eGovernment departments, public agencies, private businesses\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFocus\u003c\/td\u003e\n\u003ctd\u003ePerformance indicators and measurement in public affairs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\n\u003ch2\u003eOur Verdict\u003c\/h2\u003e\n\u003cp\u003eHow Organisations Measure Success is a valuable, evidence-rich read for anyone studying or working in public administration who needs a clear account of how indicators shape organisational behaviour. It offers good value for readers seeking explanation and policy insight rather than a practical implementation handbook.\u003c\/p\u003e\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eIs this book based on original research?\u003c\/strong\u003e\u003cbr\u003eYes. It reports two years of field research funded by the Economic and Social Research Council.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes it cover private sector organisations?\u003c\/strong\u003e\u003cbr\u003eYes. The analysis includes private businesses alongside government departments and public agencies.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs the book a practical how-to guide?\u003c\/strong\u003e\u003cbr\u003eNo. Its emphasis is analytical and explanatory rather than providing step-by-step implementation instructions.\u003c\/p\u003e","brand":"Neil Carter","offers":[{"title":"Default Title","offer_id":48145033068763,"sku":"041511912X","price":51.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0724\/1043\/1707\/files\/51sXhIwJr-L._SL1360.jpg?v=1768943276","url":"https:\/\/gearmusthave.com\/products\/how-organisations-measure-success-the-use-of-performance-indicators","provider":"GearMustHave","version":"1.0","type":"link"}