{"product_id":"truvoice-computer-dual-headset-bundle-for-office-training-dual-call","title":"TruVoice Computer Dual Headset Bundle for Office Training - Dual Call","description":"\u003cp\u003eIn this review of the TruVoice Computer Dual Headset Bundle, the bottom line is simple: it is an effective, ready-to-use training solution for small call centers, supervisors and trainers who need two people on a single call. The bundle arrives with two full-size headsets, a training Y splitter and a USB adapter so setup is plug and play. The single biggest reason to buy is the inline training control that lets a supervisor listen and selectively mute either headset, which removes the need for complex software or extra hardware during live call shadowing.\u003c\/p\u003e\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAll in one solution:\u003c\/strong\u003e The bundle includes two TruVoice headsets, a training Y cable and a USB bottom cable so a trainer can connect two users to the same call immediately without extra purchases.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eQuick easy setup:\u003c\/strong\u003e The plug and play design means the headsets are recognized when plugged into a PC USB port, so calls can begin after selecting the headset as the default device in the softphone.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNoise canceling microphone:\u003c\/strong\u003e Each headset has a noise canceling mic that improves speech clarity for both the trainee and the trainer during live monitoring.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComfortable construction:\u003c\/strong\u003e Die cast aluminum components, a lightweight headband and leather ear cushions provide durable wear and comfort for long training shifts.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInline call control and mute:\u003c\/strong\u003e The Y training cable gives the trainer a slider switch to activate the left or right microphone and mute the other, enabling smooth handoffs during calls.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWide compatibility:\u003c\/strong\u003e The USB connection works with PC softphones and major UC apps so the pair will function across common call platforms once selected as the audio device.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eWho It's For\u003c\/h2\u003e\n\u003cp\u003eThe bundle is best suited to supervisors, trainers and small team leads who run live call coaching, shadowing or monitoring sessions and need a simple hardware method to connect two headsets to the same call. It works well for phone-based training where simultaneous listening and selective speaking are required.\u003c\/p\u003e\n\u003cp\u003eThose who should look elsewhere include users who need wireless freedom, multi-platform mobile use or highly specialized audio processing; the bundle is a USB wired solution intended for PC or softphone setups and expects you to set the headset as the default device in your calls.\u003c\/p\u003e\n\u003ch2\u003ePros \u0026amp; Cons\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003ePros\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eComplete kit arrives ready for training with two headsets, Y cable and USB adapter.\u003c\/li\u003e\n\u003cli\u003eNoise canceling microphones and high-definition speakers improve call clarity during coaching.\u003c\/li\u003e\n\u003cli\u003eInline slider switch provides clear trainer control over which microphone is active or muted.\u003c\/li\u003e\n\u003cli\u003eComfort-focused build with leather ear cushions and lightweight headband for extended wear.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCons\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCompatibility is generally good but some customers reported mixed results and the headset may require manual selection as the default audio device in softphone settings.\u003c\/li\u003e\n\u003cli\u003eWired USB design limits mobility compared with wireless headsets for trainers who move between desks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eSpecifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct type\u003c\/td\u003e\n\u003ctd\u003eDual headset training bundle\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIncluded items\u003c\/td\u003e\n\u003ctd\u003e2 x HD550 headsets, 1 x training Y splitter, 1 x USB bottom cable\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMicrophone\u003c\/td\u003e\n\u003ctd\u003eNoise canceling microphone (inline control)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eControls\u003c\/td\u003e\n\u003ctd\u003eInline slider switch for left\/right microphone and mute\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatibility\u003c\/td\u003e\n\u003ctd\u003eUSB PC and major softphone UC apps (Teams, Webex, Cisco, etc.)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBuild\u003c\/td\u003e\n\u003ctd\u003eDie cast aluminum with leather ear cushions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\n\u003ch2\u003eOur Verdict\u003c\/h2\u003e\n\u003cp\u003eThe TruVoice Dual Headset Bundle is a practical, cost-effective choice for trainers and supervisors who need a simple hardware method for call shadowing and monitoring. It delivers clear audio, intuitive inline controls and comfortable wear, making it good value for teams that want a plug and play two-person training setup without additional software or complex configuration.\u003c\/p\u003e\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eWill this work with my softphone?\u003c\/strong\u003e\u003cbr\u003eThe bundle connects via USB and is compatible with major UC softphone applications; ensure the headset is set as the default speaker and microphone in your call software.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCan the trainer mute the trainee?\u003c\/strong\u003e\u003cbr\u003eYes. The training Y cable has a slider that activates the left or right microphone and allows the trainer to mute the other headset during a call.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAre the headsets comfortable for long shifts?\u003c\/strong\u003e\u003cbr\u003eYes. The headsets use a lightweight headband, die cast aluminum parts and leather ear cushions designed for all day wearing comfort.\u003c\/p\u003e","brand":"TruVoice","offers":[{"title":"Default Title","offer_id":48249545326811,"sku":"B07BTDDJCY","price":199.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0724\/1043\/1707\/files\/71cYE08dDtL._AC_SL1500.jpg?v=1770919630","url":"https:\/\/gearmusthave.com\/products\/truvoice-computer-dual-headset-bundle-for-office-training-dual-call","provider":"GearMustHave","version":"1.0","type":"link"}