Avaya 9600 9500 9400 Series Dark Gray Handset - 5 Pack

In this review the focus is on a practical replacement handset kit intended for office phones in the Avaya 9500, 9600, 1400 and 1600 series. The bottom line: this five-pack of dark gray handsets with a standard handset cord and a curly cord detangler is for purchasers who need quick, consistent replacements across multiple desks. The reviewer found the bundle cuts downtime and keeps a uniform look on a phone fleet, making it a straightforward choice for IT teams and small offices needing dependable, compatible accessories.

Key Features

• Five-Pack: Provides five identical dark gray handsets so replacements are ready for multiple phones or for staged rollouts without repeated ordering.
• Broad Compatibility: Works with Avaya 9500 series, 9600 series, and earlier 1400 and 1600 series phones to simplify stocking one replacement part for several models.
• Included Handset Cord: Ships with a handset cord so each handset can be installed and used immediately, saving time for IT staff.
• Curly Cord Detangler: Comes with a detangler to reduce wear on curly cords and help extend cord life in active phone environments.
• Neutral Finish: Dark gray color blends with typical office phone bases to maintain a professional appearance across workstations.

Who It's For

IT administrators, office managers, and facilities teams replacing worn or damaged handsets will appreciate this 5 pack for its convenience and straight compatibility with multiple Avaya series. The kit is especially useful for small to medium businesses that maintain a consistent hardware fleet and need a low-effort parts replenishment option.

Buyers who require OEM-branded packaging, custom colors, or model-specific proprietary features should look elsewhere, since this offering focuses on practical replacement parts and a neutral dark gray finish rather than cosmetic variety or brand-marked accessories.

Pros & Cons

Pros

• Ready-to-use bundle of five handsets reduces lead time for replacements and simplifies inventory.
• Included handset cord allows immediate installation without hunting for additional cables.
• Curly cord detangler helps prevent cable twisting and reduces long-term wear on coiled cords.

Cons

• Limited to a single dark gray color, so it does not match offices that use other phone finishes.
• Not OEM-labeled, which may matter for environments that require manufacturer-branded parts documentation.

Specifications

Product	Handset replacement kit
Color	Dark Gray
Pack Quantity	5 handsets
Includes	Handset cord and curly cord detangler
Compatible Phones	Avaya 9500, 9600, 1400 and 1600 series
Brand	Generic

Our Verdict

This 5 pack is a practical, cost-effective solution for offices that need simple, compatible handset replacements for Avaya 9500/9600/1400/1600 series phones. It delivers clear value to IT teams through reduced downtime and fewer purchase cycles, though those who require branded parts or alternative colors may prefer other sources.

Frequently Asked Questions

Will these handsets work with my Avaya 9600 series phone?
Yes. The kit is specified as compatible with Avaya 9600 and 9500 series phones as well as the 1400 and 1600 series.

Are cords included for immediate installation?
Yes. Each pack ships with a handset cord and a curly cord detangler so the handsets can be installed and used right away.

Is this an OEM Avaya branded product?
No. The product is sold as a generic replacement kit and is not presented as Avaya-branded packaging or part numbering.