Bose QuietComfort Earbuds II Bundle - Personalized Noise Cancelling

In this review of the Bose QuietComfort Earbuds II bundle, the bottom line is simple: these in-ear wireless earbuds are for someone who prioritizes personalized noise cancellation and comfortable fit over flawless reliability. The bundle ships with two earbuds, a charging case, a protective silicone carry case and extras, and the standout feature is the CustomTune technology that adapts sound to your ear for a balanced listening profile. While comfort and ANC performance earn praise, there are repeated reports of connectivity and charging failures that make this a cautious recommendation for daily commuters and travelers.

Key Features

• CustomTune personalization: Automatically adjusts sound to the shape of each ear for consistently balanced, lifelike audio tailored to the listener.
• Active noise cancelling: Quiet Mode uses proprietary ANC to reduce background noise for focused listening in busy environments.
• Aware Mode with ActiveSense: Lets ambient sound in and can selectively soften or silence loud background noise when you need situational awareness.
• Comfort and fit kit: Includes three sizes of eartips and three stability band sizes plus a Fit Test in the Bose Music app to help achieve a stable, comfortable seal.
• Portable bundle accessories: Comes with a charging case, protective silicone carry case, USB-C cable, and microfiber cloth for everyday protection and charging on the go.
• On-bud controls and app tuning: Simple Touch controls and adjustable EQ in the Bose Music app allow playback, calls, and sound adjustments without pulling out a phone.

Who It's For

These earbuds suit listeners who want industry-class noise cancellation and a personalized sound signature, especially commuters, frequent flyers, and office workers who rely on Quiet Mode to block out distractions. The included fit kit and multiple stability bands make them a good match for people who value comfort over long listening sessions and who will use the Bose Music app for setup and EQ adjustments.

Those who should look elsewhere include buyers who need rock-solid long-term reliability above all else or hardware guaranteed to never encounter charging or connectivity hiccups; several customer reports describe earbuds that stop charging or lose functionality, so buyers who cannot tolerate that risk may prefer simpler, less feature-dense models.

Pros & Cons

Pros

• Very comfortable fit with multiple eartip and stability band sizes for secure wear.
• Personalized sound via CustomTune delivers a well-balanced listening profile for many genres.
• Effective active noise cancellation and a versatile Aware Mode using ActiveSense technology.
• Convenient bundle accessories including a protective silicone carry case and microfiber cloth add value.

Cons

• Several users report connectivity and charging failures, including units that stop working or will not charge, which is a significant reliability concern.
• Sound quality received mixed feedback from customers; some find ANC excellent while others expected stronger overall audio performance.

Specifications

Bundle contents	2 earbuds, charging case, silicone carry case, USB-C cable, microfiber cloth, fit kit
Battery life	Up to 6 hours per charge; case holds 3 additional charges
Noise cancelling	Active noise cancellation (Quiet Mode) and Aware Mode with ActiveSense
Fit kit	3 pairs of eartips (S, M, L) and 3 pairs of stability bands
Connectivity	Bluetooth wireless with app control via Bose Music
Water resistance	IPX4 moisture resistance

Our Verdict

The Bose QuietComfort Earbuds II bundle is worth considering for listeners who prioritize customizable ANC and long-wear comfort, and who value the extra carry case and accessories included. However, persistent reports of charging and connectivity failures mean this is a better fit for buyers willing to accept potential reliability tradeoffs or who have access to responsive support. For those who want personalized sound and strong noise control, it still represents good value if the unit performs as intended.

Frequently Asked Questions

Do these earbuds offer personalized sound?
Yes, CustomTune in the Bose Music app adapts sound to your ear shape and includes adjustable EQ settings.

How long does the battery last?
Each charge provides up to 6 hours of playback and the included charging case holds about three additional charges.

Are there known reliability issues?
Some customers report connectivity and charging problems, so buyers should be aware of potential reliability concerns and check warranty/support options.