EPOS IMPACT 860 ANC Double-Sided Wired Headset - Clear Calls

In this review of the EPOS IMPACT 860 ANC, the bottom line is simple: this wired double-sided headset is built for desk workers and hybrid professionals who need reliable voice clarity and effective noise control. The headset stands out for its adaptive Active Noise Cancelling and EPOS AI microphones that keep speech intelligible in busy offices, and the lightweight, cushioned design makes long shifts tolerable. If your priority is clear VoIP calls for Microsoft Teams or Zoom and a plug-and-play USB setup, this model delivers regularly.

Key Features

• Adaptive Active Noise Cancelling: Reduces background distractions so the user can focus on calls or tasks in an open office without complete isolation.
• EPOS AI adaptive microphones: Beamforming mic technology ensures voice pickup remains clear even when colleagues or office noise are present.
• EPOS BrainAdapt technology: Designed to improve reaction time and multitasking efficiency during long work sessions.
• USB-C plug-and-play: Works with USB-C and includes a USB-A adapter for quick connection to laptops and docking stations.
• Comfort-focused design: Lightweight chassis, soft ear cushions, and headband padding keep the headset wearable for extended remote or office days.
• On-device smart call controls: Move the boom arm to answer, end, or mute calls without touching a keyboard or screen.

Who It's For

The IMPACT 860 ANC fits knowledge workers, customer service agents, and hybrid professionals who take frequent VoIP calls and need a dependable wired headset with strong voice pickup and effective noise cancelling. It is especially useful where predictable plug-and-play behavior and compatibility with Microsoft Teams and Zoom are required.

Those who should look elsewhere include users who need wireless freedom, integrated battery-powered features, or audiophile-level music listening - this is a purpose-built USB headset focused on speech clarity and office comfort rather than hi-fi music performance.

Pros & Cons

Pros

• Consistent voice clarity from EPOS AI adaptive microphones in noisy environments.
• Effective adaptive Active Noise Cancelling for open office scenarios.
• Comfortable, lightweight fit with soft cushions suitable for all-day wear.
• Simple USB-C plug-and-play with a USB-A adapter and carry pouch for hybrid work travel.

Cons

• Some buyers report mixed feelings about build quality and value for the price compared with alternatives.
• Wired design limits mobility compared to wireless headsets for users who move around frequently.

Specifications

Model	IMPACT 860 ANC
Connectivity	USB-C with USB-A adapter
Microphone	EPOS AI adaptive beamforming microphones
Noise Control	Adaptive Active Noise Cancelling
Sound	Super wideband audio for natural speech
Design	Double-sided, lightweight with padded cushions and headband
Included Accessories	USB-A adapter and carry pouch

Our Verdict

The EPOS IMPACT 860 ANC is a focused professional headset that excels at delivering clear voice pickup and useful noise cancelling for open offices and hybrid work. It is a smart choice for anyone who prioritizes call clarity and comfort during long workdays, though buyers seeking wireless mobility or premium build materials may prefer other options.

Frequently Asked Questions

Does it work with Microsoft Teams and Zoom?
Yes, the headset is designed for compatibility with Microsoft Teams and Zoom and supports plug-and-play USB-C connectivity.

Is the ANC effective in busy offices?
The adaptive Active Noise Cancelling reduces background distractions effectively, though it is optimized for speech-focused environments rather than full isolation.

What is included in the box?
The package includes the wired IMPACT 860 ANC headset, a USB-C connection, a USB-A adapter, and a carry pouch.