Grandstream GS-GXP2170 VoIP Phone & Device (Renewed) - Business Desk

Our review of the Grandstream GS-GXP2170 (Renewed) finds it best suited for busy offices and reception desks that need extensive line handling without a high replacement cost. The Certified Refurbished unit delivers the same core features as new phones - multiple lines, a large color display and integrated PoE - while offering savings and a minimum 90-day warranty. In this review the biggest reason to consider this model is its combination of 12 total lines and 48 programmable BLF/speed-dial keys, which make it practical for shared workspaces and administrative staff who juggle many extensions.

Key Features

• 12 Total Lines: Supports many simultaneous lines to handle high call volume across departments and reception areas.
• 48 BLF/Speed-Dial Keys: Large, customizable on-screen keys let users monitor presence and call colleagues quickly without memorizing numbers.
• 4.3 in Color LCD: The 480x272 color screen displays caller information and menus clearly for faster call handling and configuration.
• Dual Gigabit Ports with PoE: Built-in dual gigabit network ports and integrated Power over Ethernet reduce cabling and support reliable network speeds.
• Five-way Conferencing: Built-in conferencing lets small teams join a voice call directly from the handset without extra equipment.
• Certified Refurbished Quality: Functionality tested, cleaned and repackaged, and shipped with a minimum 90-day warranty for added assurance.

Who It's For

The GS-GXP2170 (Renewed) is ideal for medium and small businesses, administrative staff and receptionists who need a desktop phone with many lines and programmable keys for fast access to colleagues. The large color display and numerous BLF keys particularly benefit users who monitor multiple extensions or handle call routing.

It is less suitable for users who need a cordless or mobile-first solution, or for extremely budget-constrained buyers who can accept fewer lines and features. Also, buyers who require the longest manufacturer warranties should check refurbisher terms beyond the included 90-day coverage.

Pros & Cons

Pros

• Supports up to 12 lines and 6 SIP accounts for versatile call management in busy offices.
• 48 on-screen BLF/speed-dial keys speed up transfers and presence monitoring for front-desk staff.
• Integrated PoE and dual gigabit ports simplify installation and deliver reliable network performance.
• Certified refurbished process ensures the unit is tested and comes with at least a 90-day warranty.

Cons

• The renewed unit may arrive in a generic box, which can be a minor inconvenience for gift or out-of-the-box presentation.
• Refurbished warranty period is shorter than some new-unit manufacturer warranties, so long-term support varies by seller.

Specifications

Our Verdict

The Grandstream GS-GXP2170 VoIP phone (Renewed) is a strong value for offices that need multi-line capacity and programmable keys without paying full price for a new unit. Its combination of a large color display, integrated PoE and extensive BLF support makes it practical for receptionists and teams handling many calls, and the certified refurbishing process provides reasonable assurance at a lower cost.

Frequently Asked Questions

Does the refurbished unit include accessories?
Yes; the product ships with all relevant accessories as part of the certified refurbishing process.

Is Power over Ethernet supported?
Yes; the phone includes integrated PoE and dual gigabit network ports for power and connectivity.

What warranty is included with the renewed phone?
The certified refurbished unit ships with a minimum 90-day warranty provided by select sellers who offer refurbished units.