Implementing IT Processes: The Main 17 IT Processes - Practical

In this review of Implementing IT Processes: The Main 17 IT Processes and Directions for a Successful Implementation, the bottom line is straightforward: this is a focused guide for IT managers and process owners who need a practical checklist to define and interrelate core IT activities. Lionel Pilorget's book emphasizes the value of documenting processes so that current operation is stable and new technologies can be introduced with confidence. Readers looking for a concise, process-oriented manual will find the book directly applicable to improving maturity and revealing interdependencies across IT functions.

Key Features

• Clear process coverage: Describes the main 17 IT processes so teams can identify necessary activities for both operations and change.
• Focus on interrelations: Makes interdependencies visible, helping organizations improve overall IT maturity rather than optimizing isolated tasks.
• Practical implementation direction: Offers actionable guidance to support the successful introduction of new technologies by ensuring underlying processes are in place.
• Operational stability emphasis: Highlights processes that keep current systems performing reliably while change is managed.
• Concise, management-oriented style: Suited to leaders who need structured process descriptions without excessive theoretical detail.

Who It's For

Implementing IT Processes is aimed at IT managers, process owners, and business leaders responsible for systems integration and automation who need a clear framework to map and mature IT activities. It is practical for teams preparing to introduce new technologies and wanting to ensure the necessary processes exist to support deployment and ongoing operation.

It is less suitable for readers seeking deep technical how-to guides, code-level instructions, or extensive case studies; those readers should look for specialized implementation manuals or collections of real-world project reports.

Pros & Cons

Pros

• Provides a focused set of 17 processes that give a complete operational view for mid-size to large IT organizations.
• Helps uncover process interrelations, which supports raising IT maturity in a structured way.
• Emphasizes both current operation and change management, making it useful during technology transitions.

Cons

• The book is descriptive rather than a step-by-step technical implementation guide, so teams needing detailed templates may need to supplement it.

Specifications

Title	Implementing IT Processes: The Main 17 IT Processes and Directions for a Successful Implementation
Author	Lionel Pilorget
Scope	Main 17 IT processes and their interrelations
Primary focus	Ensuring current operation and enabling new technology introduction
Intended readers	IT managers, process owners, business leaders
Approach	Process definition and maturity improvement

Our Verdict

For organizations that must reconcile stable operation with ongoing technology change, this book is a practical resource that clarifies which processes matter and how they connect. It delivers good value to managers and process owners who need a structured, management-focused reference to raise IT maturity and reduce risk during integration and automation projects.

Frequently Asked Questions

Does this book cover technical implementation steps?
Answer. The book focuses on process definition and relationships rather than low-level technical implementation steps or code.

Who benefits most from reading it?
Answer. IT managers, process owners, and business leaders responsible for systems integration and process maturity will benefit most.

Will it help when introducing new technologies?
Answer. Yes, the book emphasizes having relevant IT processes in place to enable successful introductions of new technologies.