Jabra Evolve 20 Microsoft Lync Stereo Headset - Clear Calls All Day

Our review of the Jabra Evolve 20 Microsoft Lync Stereo Headset finds it best suited for remote workers and anyone who needs reliable call handling without fuss. The single biggest reason to buy is its straightforward plug-and-play connectivity via USB or 3.5mm jack paired with a dedicated call control unit, which makes answering, muting and ending calls effortless during long conference days. The leather-feel ear cushions and around-the-ear design promise comfortable wear, while certification for unified communications ensures simple integration with supported conferencing platforms.

Key Features

• Flexible connectivity: USB or 3.5mm jack options let the headset connect to a laptop, desk phone or mobile device for versatile use.
• Call control unit: Dedicated inline controls let users make, take and mute calls quickly without reaching for the computer.
• Plug and play setup: Simple connection avoids driver installs so the headset works almost instantly with supported systems.
• Comfort design: Leather-feel ear cushions and an around-the-ear fit offer extended comfort for long workdays and back-to-back meetings.
• Certified integration: Microsoft Lync and Skype for Business certification streamlines compatibility with unified communications platforms.

Who It's For

The Evolve 20 is aimed at professionals who spend much of their day on calls and need a dependable, no-nonsense headset that integrates with UC platforms. It is especially useful for home office workers and small office setups where ease of setup and clear speech are priorities.

Those seeking high-end noise cancelling for loud open-plan offices or premium build materials may want to look at higher-tier models, since some customers reported mixed feedback on padding comfort and long-term durability.

Pros & Cons

Pros

• Clear speech and good overall sound quality for calls and casual music.
• Easy plug-and-play USB connectivity for quick setup with computers.
• Inline call control makes handling calls fast and intuitive.
• Comfortable leather-feel cushions suitable for extended wear for many users.

Cons

• Some users report mixed comfort and concerns about long-term padding durability.
• Noise cancellation feedback is mixed, so it may not fully isolate in very noisy environments.

Specifications

Brand	Jabra
Model	Evolve 20 Microsoft Lync Stereo Headset
Connectivity	USB or 3.5mm jack
Controls	Inline call control unit (make, take, mute calls)
Comfort	Leather-feel ear cushions, around-the-ear design
Compatibility	Certified for Skype for Business / Microsoft Lync

Our Verdict

The Jabra Evolve 20 is a practical choice for professionals who need reliable call quality and simple integration with UC systems. It represents good value for money with useful inline controls and comfortable padding for many users, though those needing advanced noise isolation or premium durability should consider higher-end alternatives.

Frequently Asked Questions

Does this headset work with Microsoft Lync and Skype for Business?
Yes, it is certified for Skype for Business and Microsoft Lync for easy unified communications integration.

Can I use the headset with a mobile phone?
Yes, the 3.5mm jack option allows connection to mobile devices that accept wired headsets.

Is the headset comfortable for all-day wear?
Many users find the leather-feel cushions comfortable for extended use, though a few report mixed comfort and padding durability over time.