Neckset 20 USB Wired Earbuds with Microphone - Built for Calls

In this review the Neckset 20 is presented as a pragmatic choice for people who need reliable wired earbuds specifically for business calls and virtual meetings. The bottom line: it is for users who want a comfortable neckband style with a dedicated microphone and simple plug-and-play USB connectivity that just works with common softphones. The reviewer found the device effective at delivering clear speech capture and appreciated the interchangeable USB-A and USB-C option, making it an uncomplicated option for mixed computer and mobile setups.

Key Features

• Wired earbuds with mic: The built-in microphone provides clearer voice pickup than typical consumer earbuds, making speech easier to understand during calls.
• Plug-and-play compatibility: Works on PC, Laptop or Mac without additional software, so setup is fast for Teams, Zoom, Google Meet and other conferencing apps.
• Interchangeable USB connectivity: Includes both USB-A and USB-C connectors so you can switch between devices without needing an external adapter.
• Neckband comfort: The neckset design sits around your neck to reduce head pressure and lets you wear one or both earbuds for flexible comfort during long days.
• Noise canceling microphone: Built-in noise cancellation helps reduce background noise so colleagues hear you more clearly in everyday office or home environments.
• Included eartips: Three sizes of silicone eartips are provided to get a better fit and steadier in-ear seal for longer calls.

Who It's For

The Neckset 20 is well suited for remote workers, call center agents, teachers and frequent meeting attendees who need a simple, reliable audio solution focused on voice clarity rather than hi-fi music performance. It is especially useful when you want to avoid an over-the-head headset that can cause discomfort or mess up hair during long sessions.

It is not aimed at audiophiles seeking high-fidelity music playback or users who need absolute, professional-grade noise isolation; results from the noise canceling microphone vary with ambient noise level and very loud backgrounds will still be noticeable.

Pros & Cons

Pros

• Clear voice capture from the purpose-built microphone improves call intelligibility.
• Interchangeable USB-A and USB-C connectors add connectivity flexibility without adapters.
• Comfortable neckband design supports one- or two-ear use and reduces head strain on long calls.
• Three sizes of silicone eartips help achieve a better fit for extended wear.

Cons

• Microphone noise cancellation helps reduce background noise but will not remove all loud ambient sounds.
• Remote call answer feature currently works only with Microsoft Teams; other softphones require answering from the computer.

Specifications

Our Verdict

The Neckset 20 is a sensible, value-oriented choice for professionals who prioritize clear voice calls and straightforward connectivity over audio theatrics. Its interchangeable USB connectors and comfortable neckband make it a practical daily driver for virtual meetings, while the noise canceling microphone improves intelligibility in typical work environments. Buy it if you want dependable call audio and easy setup across different devices.

Frequently Asked Questions

Will this work with my laptop without drivers?
Yes, the Neckset 20 is plug and play and does not require additional software for PC, Laptop or Mac.

Can I use the inline controller to answer calls on any softphone?
The inline controller supports remote answer/end on Microsoft Teams; for other softphones you will answer calls from the computer.

Does the microphone remove all background noise?
The microphone has noise canceling to reduce ambient sound, but it will not eliminate very loud backgrounds and results vary by environment.