Plantronics Savi W720 Multi Device Wireless Headset System - Office

Our review of the Plantronics Savi W720-M finds it best suited for office professionals who need a single wireless headset to handle desk phone, PC and mobile calls. The biggest reason to consider it is the ability to switch and mix audio between three devices with one headset and a simple button press, making call handling seamless across a desk phone and mobile while keeping hands free. The included HL10 handset lifter adds true desk phone integration, and the 350 ft range plus up to 9 hours talk time keep users untethered during long workdays.

Key Features

• Multi-device switching: Lets users transfer audio between desk phone, PC and mobile phone quickly so calls stay connected as you move around the office.
• Wireless freedom: Up to 350 ft wireless range provides room to step away from the desk while remaining on calls, improving mobility during work tasks.
• Long battery life: Offers up to 9 hours of talk time so you can get through a full day of meetings without recharging mid-shift.
• Noise-canceling microphone: Reduces background noise for clearer speech on the receiving end, useful in open or shared office environments.
• On-headset call controls: One-touch answer/end, volume, mute and flash controls simplify call handling across connected devices.
• Enhanced audio processing: DSP and SoundGuard DIGITAL protect hearing and improve voice clarity for business calls.

Who It's For

The Savi W720-M is aimed at office workers, receptionists and managers who use a combination of desk phone, softphone and mobile and need to move around the workspace without dropping calls. The binaural over-the-head fit is suited to users who prefer full ear coverage for longer wear and clearer audio in noisy environments.

It may not be ideal for users who want a lightweight single-ear headset or for occasional home users who do not need multi-device mixing; those buyers might look for simpler or less expensive single-device models.

Pros & Cons

Pros

• Seamless audio transfer and mixing between desk phone, PC and mobile improves workflow across devices.
• Strong wireless range of up to 350 ft gives genuine mobility in larger offices.
• Included HL10 handset lifter enables desk phone integration without wiring changes.
• Noise-canceling mic and DSP deliver clearer call quality in shared workspaces.

Cons

• The binaural over-the-head design may feel bulky to users preferring a single-ear option.
• Up to 9 hours talk time is solid but may require mid-day charging for very heavy users.

Specifications

Product	Plantronics Savi W720-M Multi-Device Wireless Headset System
Included accessory	Plantronics HL10 Handset Lifter
Headset style	Over-the-Head (Binaural)
Wireless range	Up to 350 ft
Talk time	Up to 9 hours
Microphone	Noise-canceling with DSP
Call controls	One-touch answer/end, volume, mute, flash

Our Verdict

The Plantronics Savi W720-M is a strong choice for professionals who need reliable multi-device connectivity and mobility in busy offices. With its handset lifter, noise-canceling mic and extensive range, it delivers good value for users who juggle desk phone, PC and mobile calls and want smooth, single-headset control.

Frequently Asked Questions

Can I use this with both a desk phone and a mobile phone at the same time?
Yes. The system supports switching and mixing audio between desk phone, PC and mobile phone so you can manage calls on multiple devices.

How long will the battery last during a normal workday?
The headset provides up to 9 hours of talk time, which is enough for most full workdays but may require charging for very heavy use.

Does the HL10 lifter need extra wiring to my phone?
No extra wiring is required; the HL10 lifts the handset mechanically to allow remote answer/end with the headset base.