Yealink WH62 Dual UC DECT Wireless Headset - Clear Calls, Dual

In this review the Yealink WH62 Dual UC emerges as a practical, no-nonsense DECT wireless headset aimed at office users who need clear voice calls and flexible connectivity. The WH62 Dual UC stands out because it removes the need for external EHS adapters and lets users connect a desk phone directly with a single USB cable while also supporting simultaneous PC and phone connections via two Micro USB ports in the base. For people who prioritize reliable voice quality and comfortable all-day wear, this headset delivers a simple, integrated experience with Yealink phones and common UC platforms.

Key Features

• Direct desk phone connection: The base supports a direct USB connection to a desk phone so there is no need for separate EHS adapters, simplifying setup and reducing desk clutter.
• Dual device support: Two Micro USB ports in the base let users connect a PC and phone simultaneously, allowing quick switching between devices without replugging cables.
• Yealink Acoustic Shield technology: Dual built-in microphones filter background noise automatically so callers hear a clearer, more focused voice during calls and meetings.
• Wideband audio: Super Wideband audio processing delivers HD voice quality that improves understanding in both one-to-one calls and team conferences.
• Native Yealink integration: The headset integrates deeply with Yealink IP phones for a seamless user experience and consistent call controls across devices.
• All-day comfort: Lightweight construction and soft leather ear cushions are designed from extensive ergonomics testing for comfortable extended wear.

Who It's For

The WH62 Dual UC is best for contact center agents, office workers and hybrid employees who use a Yealink IP phone or multiple devices throughout the day and want a headset that handles desk phone and PC connections without extra adapters. It is also appropriate for teams that require certified UC platform support and a Teams-ready workflow with a dedicated button for quick access.

Users who need ultra-long range DECT deployments, specialized noise cancellation beyond dual-microphone filtering, or who prefer Bluetooth mobile-first headsets should consider other models. Home users who only use a smartphone may find simpler, lower-cost options more suitable.

Pros & Cons

Pros

• Removes the need for EHS adapters by offering a direct USB desk phone connection for easier setup.
• Simultaneous PC and phone connections via two Micro USB ports in the base improve workflow flexibility.
• Yealink Acoustic Shield and Super Wideband technology produce clear, distraction-reduced voice quality.
• Ergonomic design with soft leather cushions supports comfortable all-day use.

Cons

• Not intended as a mobile-first Bluetooth headset, so smartphone-only users may find limited native mobile connectivity.
• Advanced noise environments may still challenge the dual-microphone filtering compared with higher-end active noise cancellation systems.

Specifications

Model	WH62 Dual UC (DECT wireless headset)
Connectivity	Direct desk phone USB, base with two Micro USB ports for PC and phone
Audio technologies	Yealink Super Wideband and Acoustic Shield technology
Microphones	Dual built-in microphones for background noise reduction
Compatibility	Integrates natively with Yealink IP phones and certified for major UC platforms
Comfort	Lightweight design with soft leather ear cushions

Our Verdict

The Yealink WH62 Dual UC is a good value headset for office environments that use Yealink IP phones or multiple UC endpoints. It simplifies desk phone integration by eliminating EHS adapters, provides clear HD voice through Acoustic Shield technology, and is comfortable for all-day wear, making it a practical choice for teams seeking reliable call clarity and straightforward connectivity.

Frequently Asked Questions

Does the WH62 require an EHS adapter?
The WH62 Dual UC connects directly to a desk phone via USB so no separate EHS adapter is required for supported Yealink phones.

Can it connect to a PC and phone at the same time?
Yes, the base includes two Micro USB ports that allow simultaneous connection to a PC and a phone.

Is this headset compatible with Microsoft Teams?
The headset is certified for major UC platforms and includes a dedicated Teams button for quick access when used with supported systems.